Changing a company’s culture can be hard. People are made up of habits, and habits are hard to change.

Leaders start with one simple idea: Transparency!

People hate surprises:

• Leaders hate surprises from their employees. Employees hate surprises from their leaders.
• Customers hate surprises from salespeople. Salespeople hate surprises from customers.
• CEOs hate surprises from their executive team. Boards hate surprises from their CEO.

This begs the question: How can we minimize surprises?

This week, I’m outlining two simple ways to create a culture of transparency—and three specific areas that every leader needs to be transparent about. Check it out:

Or stream it on your favorite podcast platform! It’s episode 126 of the Getting Results podcast: How to Create a Culture of Transparency. It’s available on Apple Podcasts, Google Podcast, Spotify, and others.